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How can I get some of my other questions answered about this application?
Simply send an email to ourteam@virginmobileusa.com.I sent my first Text to Landline message but I never received my free notification text message telling me that the message is destined for a landline phone. What do I do?
Check to make sure you sent the message to a landline number. If it is a mobile number the message will be sent as a text message to that mobile phone. If the number is a landline number please contact us at ourteam@virginmobileusa.com.I sent a Text to Landline message but the recipient never received the message. What do I do?
Check to make sure you sent the message to a landline number. If it is a mobile number the message will be sent as a text message to that mobile phone. If the number is a landline number please contact us at ourteam@virginmobileusa.com.I sent a Text to Landline message but never received a status message. What do I do?
Check to make sure you sent the message to a landline number. If it is a mobile number the message will be sent as a text message to that mobile phone. If the number is a landline number please contact us at ourteam@virginmobileusa.com.I sent a Text to Landline message to a mobile phone. What happens?
Text messages sent to mobile numbers are sent as a text message to those mobile phones. The service does not send voice messages to mobile phones.How long will Text to Landline attempt to leave a message to the landline phone?
The system will attempt to ring the landline number for 40 seconds (approx. 7 rings) if no one answers.If the landline number is busy or no one answers how many times will Text to Landline attempt to redial the number?
Text to Landline will attempt 2 redials of the number. The first redial is 5 minutes after the initial attempt. The second redial is 15 minutes after the first attempt, if no one answers during the first redial attempt.What happens if there is no answer after the 2nd redial attempt?
After the second redial attempt the message is deleted from the system and the mobile originator receives a text message stating that the message could not be delivered.Is there a length limitation on the voice reply back to originator of the text message?
There is no limitation on the length of the voice reply.If the landline destination has call blocking will the text message show the Caller ID of the originator?
The transmission of Caller ID to all landline numbers throughout the country is not perfect. It is always possible that the Caller ID of the sending phone can get dropped as the call moves through different switches throughout the country. If the Caller ID is dropped the number of the originator will not be displayed or call blocking may prevent the call from being delivered.Will all voice reply message callback numbers be to a Massachusetts number?
The callback numbers will vary but they will always be to a Massachusetts number.How long will the voice reply be available for callback before it is deleted?
The voice reply will be stored by Text to Landline up to 5 days prior to being deleted. The listener does not delete the reply message on the system© Virgin Mobile USA, L.P. 2002 - . All Rights Reserved.