Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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Select a topic General Questions Taking and Sending Pictures Viewing your pictures from the phone Sending and Uploading Pictures from My Pictures Receiving pictures on your phone Your My Pix website

How do I take and send pictures?

To take a picture, start by selecting Pictures from the Main Menu on your Virgin Mobile phone, or simply hit the camera button on the left side of your phone.

Selecting Take a Picture will put you into the camera mode. Simply point the camera at the image you wish to capture, and click Ok. Once you have the image captured, you can either choose to Send the picture (see "Sending and Uploading Pictures") , Save the picture, or Upload the picture.

Selecting Send will immediately send you to the Send To page. If you select Upload, you will also be sent to the Send To page, and your picture will automatically get queued to get sent to the My Pix website. From the Send To page, you can directly input a recipient's email or Virgin Mobile, Cingular, Sprint, T-Mobile, or Verizon telephone number, get an email or Virgin Mobile telephone number from your contact list by selecting More then Contacts, or elect to upload the picture to your My Pix website by selecting More and then Upload

To toggle between entering numbers and letters, use the More menu at the bottom of the Send To page.

At the Message page, you can add text to your picture by entering letters directly from your keypad. You can also add a voice clip or auto text by selecting the More option. When you are ready to send your picture, hit Send.

At any time you can select Save and your picture will get saved to the My Pictures folder on your phone. To view all the pictures in My Pictures, select Pictures from the Main Menu, then My Pictures, then Pictures Taken. At any time you can send pictures that you have previously saved to your My Pictures folder (see Sending and Uploading Pictures from My Pictures).

When you do send or upload a picture, picture messaging charges will apply to your account.

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Can I send pictures to email addresses?

Yes! See instructions above for how to do so.

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Can I send a picture to other Virgin Mobile phones?

Yes! As long as the other Virgin Mobile phone is a picture phone. See instructions above for how to do so.

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Can I send a picture to other non-Virgin Mobile Camera Phones?

Yes! A Virgin Mobile camera phone can send a picture message to camera phone users with the following carriers: Cingular, Sprint, T-Mobile, or Verizon. You may send pictures to other non-Virgin Mobile camera phone by using the recipient's mobile email address.

Here are some of the email domains for other carriers. This list may change without notice.

VERIZON
number@vzwpix.com

ATT WIRELESS
number@mmode.com

CINGULAR
number@mobile.mycingular.com

TMOBILE
number@tmomail.net

SPRINT
number@sprintpcs.com

US Cellular
number@email.uscc.net

Cincinnati Bell
number@gocbw.com

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Who can I send pictures to?

From your camera phone you can send pictures to any email address or any other Virgin Mobile, Cingular, Sprint, T-Mobile, or Verizon customer who has a camera phone.

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