Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

Select a category VirginXtras VirginXL Comedy Central Alerts Stuff to Try Messaging 411 Services Music Pictures and Picture Messaging Video & Video Messaging Ringtones & Ringback Tones Games Text to Landline Social Scene Wallpapers and Screensavers Mobile Web and Search Google Maps Opera Mini Contact Vault Bluetooth® Wireless Technology StudioV

Select a topic General Questions Taking and Sending Pictures Viewing your pictures from the phone Sending and Uploading Pictures from My Pictures Receiving pictures on your phone MyPix Photo and Video Album

How do I view picture and video messages I’ve received on my phone?

When you receive a picture or video message, it will download to your phone’s inbox automatically. To view the message, go to Messaging -> Messages on your phone, then select the message and hit OK.

Back to top

Who can I receive pictures from?

Virgin Mobile customers with camera phones can send picture messages to each other by simply using their phone numbers and from camera phones from Cingular, Sprint, T-Mobile, or Verizon. You can also get pictures sent to you at "yourphonenumber@vmpix.com", but this method will only work for pictures coming from an email address or from certain camera phones on certain wireless carriers.

Back to top

Am I charged for Virgin Alerts or other promotional picture messages from Virgin Mobile?

No way, we don't charge you for those.

Back to top