Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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Select a topic General Questions Taking and Sending Pictures Viewing your pictures from the phone Sending and Uploading Pictures from My Pictures Receiving pictures on your phone Your My Pix website

How do i receive pictures on my phone?

When you have an incoming picture message, a notification will pop to your screen asking you if you want to Get the picture, see more Info, or Erase.

If you wish to see the picture, select Get, and the picture will pop to the screen. When you select Get, normal picture messaging charges will apply to your account.

Once you are finished viewing the picture, hit More and then Save Attached and the picture will be saved to your My Pictures folder.

You can also reply to the sender of the picture by selecting Reply. You can reply with a text message or a picture message of your own.

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Who can I receive pictures from?

Virgin Mobile customers with camera phones can send picture messages to each other by simply using their phone numbers and from camera phones from Cingular, Sprint, T-Mobile, or Verizon. You can also get pictures sent to you at "yourphonenumber@vmpix.com", but this method will only work for pictures coming from an email address or from certain camera phones on certain wireless carriers.

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Am I charged for Virgin Alerts or other promotional picture messages from Virgin Mobile?

No way, we don't charge you for those.

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