Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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Select a topic General Questions Taking and Sending Pictures Viewing your pictures from the phone Sending and Uploading Pictures from My Pictures Receiving pictures on your phone Your My Pix website

What is it?

All Virgin Mobile customers with camera phones automatically have a Virgin Mobile My Pix website. In order to access the My Pix website, log into your account at www.virginmobileusa.com, select "My Pix" on the left-hand side of the My Account page. All pictures that you upload from your Virgin Mobile Phone will appear automatically in My Pix.

To send pictures your friends, simply click the Send button next to the picture itself. Once you click Send, you can enter an email address or a phone number (only Virgin Mobile phone numbers can accept picture messages), as well as a message to go along with your picture. Sending pictures from your My Pix website is free of charge.

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How long the picture stays there?

As long as you stay a Virgin Mobile customers, we'll keep your pictures in the My Pix website waiting for you. We'll always save up to 3 MB for your pictures (that is a lot of pictures).

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How much does it cost to send a picture to and from My Pix?

Sending a picture to and from My Pix costs 25¢ the same as sending or receiving a picture message within the U.S. Or, you can add a Messaging Pack and send/receive them for even less - as low as 1¢ each.

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Do you charge for storing picture on the My Pix website?

No charge.

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