Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How much does it cost?

Check out the feature page for detailed pricing.

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How many pictures can I store on my phone?

Your phone only has a certain amount of memory, and that memory is allocated across many products - pictures, games, ringtones, wallpapers, screensavers. If there isn't enough memory to enable you to save a picture, we'll let you know.

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Does the camera have a flash?

Yup.

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If my account become inactive, can I access my pictures?

The My Pix website is inactive as long as your account is inactive. Simply Top-up and you'll regain access.

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If I leave Virgin Mobile, can I take my pictures?

Sadly, you can't keep your My Pix website, but while you are a Virgin Mobile customer you can download you pictures to the desktop of your PC.

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