Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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Headliner

What is it?

Headliner is your one-stop source for all the info on your favorite artists. It's a custom music magazine that's delivered right to your phone.

Get news, reviews, artist bios, tour updates, the latest charts, and a whole lot more. Search for upcoming shows based on artist, city, or venue.

Choose the artists and topics that are important to you - Headliner is totally customizable. And it's open 24/7, so you can dial up your music info whenever you feel the need.

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How do I get and use Headliner?

Here's how:
  1. Download the Headliner application by going to Menu -> VirginXL -> Music on your phone.
  2. Launch Headliner by going to Menu -> My stuff -> My other stuff. Once you accept the terms of service, you'll see the Main Menu. (Note: The first time you sign in to Headliner, you'll be asked to enter your Account PIN (vKey).)
  3. That's it! Now you can start using Headliner. For a complete user guide, go to Menu -> User Guide.

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How much does it cost?

It costs just $2.49 per month to stay connected to your favorite artists 24/7. Standard messaging rates also apply for each alert received.

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Which Virgin Mobile phones will Headliner work with?

Right now, Headliner is available for download on the Arc, Samsung Slash, KYOCERA Wild Card, UT Starcom Super Slice, Snapper, Switch_Back, Cyclops, Slice, and Slider Sonic.

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How to cancel alerts from Headliner?

You can stop receiving any or all artist alerts by opening Headliner on your phone and selecting Menu -> My Settings -> Edit My Alerts. You will also receive help resources when you reply with "HELP", "STOP" or "CANCEL" to any artist alert.

You can also stop receiving any or all artist alerts by opening Headliner on your phone and selecting Menu -> Alerts. You can also reach this menu by replying "HELP" to any artist alert.

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How to cancel and unsubscribe from Headliner?

You can cancel the service by opening Headliner on your phone and selecting Menu -> Unsubscribe.

Keep in mind, when you cancel the service, all your profile information will be lost and you will no longer receive artist alerts.

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