Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

Select a category Coverage Local Number Portability Security and Privacy TTY / 711 support N11 Codes Voicemail List Yourself Activation

Select a topic Under Age Questions Privacy Questions

What is Virgin Mobile's privacy policy?

Click here to review our privacy policy

Back to top

How do you share my information?

We may, from time to time, use the information you provide us with to market services to you that may be related to our service offerings. We will always handle your information in a manner consistent with federal subscriber privacy laws and Virgin Mobile USA, LLC's privacy policy. You will have the opportunity to choose whether you would like to receive text messages, email, direct mail, and other updates from Virgin Mobile and its partners about hot new products, special promotions, and important service information by editing your profile at www.virginmobileusa.com or by calling Virgin Mobile At Your Service at 1-888-322-1122.

Back to top