Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

Select a category New Monthly Plans Pay As You Go Plan with Roll Forward 18¢TALK 20¢/10¢ Plan $6.99 TALK Data Packs Day2Day Inner Circle Min2Min Monthly TALK Month2Month Pink Slip Protection

Select a topic How It Works Virgin Mobile Nights and Weekend Minutes Payment/Monthly Charge Surcharges Account Management Mobile to Mobile

Who can I call using my unlimited Mobile to Mobile minutes?

Mobile to Mobile calling comes included with our $49.99 Totally Unlimited Monthly Plan and $59 Monthly Plan. So if you are signed up for any of these plans, just make sure your monthly charge goes through.

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How do I get Mobile to Mobile calling?

Your calls will be charged based on the new plan you switch to. You will no longer get unlimited anytime calls to other Virgin Mobile phones unless you are enrolled in these plans.

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What happens if I have Mobile to Mobile on the $49.99 Totally Unlimited Monthly Plan or $59 Monthly Plan but then switch to another plan?

Add airtime to your account, and then talk all you want. When you run low, add some more. Just make sure to add at least $20 every 90 days to keep your service working... even if you have money in your balance.

Get minutes as low as 5¢ each when you choose a Minute Pack. As long as you buy another Minute Pack within 30 days, unused minutes will roll forward for the next 30 days (up to 5000 minutes). If you don't purchase a Minute Pack or your Minute Pack expires, minutes are 20¢ each.

No annual contracts, no big commitments. Simple as that.

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