Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

Select a category New Monthly Plans Pay As You Go Plan with Roll Forward 18¢TALK 20¢/10¢ Plan $6.99 TALK Data Packs Day2Day Inner Circle Min2Min Monthly TALK Month2Month

Select a topic How it works How much it costs My Inner Circle list

How much does it cost?

Inner Circle costs 70¢ per day - whether or not you use your Virgin Mobile service. You'll get unlimited night and weekend calls to the 3 eligible numbers you've added to your Inner Circle list. Other calls will cost 10¢/minute. For more info, click here.

You can update your Inner Circle list (add, delete, or change numbers) for free twice per calendar month. After that, it costs $3.00 each time you update your list. Any unused, free changes expire at the end of each calendar month.

Back to top

What do I get with it?

With Inner Circle, you get unlimited night and weekend minutes to the 3 eligible numbers on your Inner Circle list. Other calls cost just 10¢/minute. For more info, click here.

Back to top

When will I see the charge on my account?

You will be charged at the start of every day.

Back to top

How much does it cost to change my buddy list?

You can update your Inner Circle list (add, delete, or change numbers) for free twice per calendar month. After that, it costs $3.00 each time you update your list. Any unused free changes expire at the end of each calendar month.

Back to top

Do I still need to Top-Up $20 every 90 days?

Yes. Unless you've chosen one of our special Top-Up options, you'll need to add at least $20 every 90 days to keep your service working.

Back to top