Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

Select a category New Monthly Plans Pay As You Go Plan with Roll Forward 18¢TALK 20¢/10¢ Plan $6.99 TALK Data Packs Day2Day Inner Circle Min2Min Monthly TALK Month2Month

Select a topic How It Works Payment/Top-Up Account Management Surcharges

How does it work?

Pay $6.99 + tax and surcharges each month and your calls cost just 10¢/min all the time. Days, nights, weekends, whenever - it's still just 10¢ per minute.

To keep your service working, all you have to do is pay the monthly charge plus taxes and surcharges each month. So register a credit/debit card or your PayPal account and make it really easy. Or if you'd rather use Top-Up cards, make sure you have enough in your balance to cover the cost of the monthly charge (plus taxes and surcharges) and the cost of any features or additional minutes that you use.

If your monthly charge didn't go through- because there was a problem with your credit/debit card or PayPal account, or because there wasn't enough in your balance to cover the charge-your service will stop working and you'll have to restore your account. Once you pay the outstanding monthly charge, you can start talking again with the TALK option you selected.

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How much does it cost?

With $6.99 TALK, you get super-low 10¢ minutes all the time for just $6.99 + tax and surcharges each month.

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Is this Plan right for me?

$6.99 TALK is a great way to go if you use your phone almost every day but don't want a big monthly commitment. Compare our TALK options here to find out which fits you best.

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