Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How do I use backlighting?

Your phone's screen automatically backlights when you press any key.

Adjust how long the backlighting stays on by going to Menu -> Settings -> Display -> Backlighting.

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How do I lock/unlock the phone keypad?

Your phone must be open in order to make calls. So, to lock your keypad, just slide the phone closed.

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How do I change my ringtone?

Select Menu -> Settings -> Sounds -> Ringtone.

Pick the ringtone you want to use, and press OK to select it.

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How can I set-up different ringtones for different callers?

To assign a contact a certain ringtone, find the contact from within your Contact List and select Options -> Assign Ringer.

You can also set up your phone to ring differently when you receive calls from different types of contacts - business or personal. To assign a ringtone to an entire class of contacts, select Menu -> Settings -> Sounds -> Business Ring or Personal Ring. (To save a contact as business or personal, select the contact in your Contact List and select Options -> Classify Contact.)

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How do I change volume (ringtone, headset, keypad)?

Ringtone volume: select Menu -> Settings -> Sounds -> Ringtone Vol.

Headset volume: select Menu -> Settings -> Sounds -> Earpiece Volume.

Keypad volume: select Menu -> Settings -> Sounds -> Key Volume.

Adjust the volume within these menus by using the arrow key.

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How do I make my phone vibrate instead of ring?

Press and hold the right arrow key. Or, select Menu -> Settings -> Silent Mode.

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How do I change the banner display?

Select Menu -> Settings -> Display -> My Banner.

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How do I change the way icons and menu items are displayed?

Select Menu -> Settings -> Display -> Main Menu View and choose from Graphic or List.

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How do I change my screen savers?

Select Menu -> Settings -> Display -> Screen Saver.

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