Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How to program your phone

Click here for an interactive demo that will walk you through it.
Here's how

1. Turn on your phone.
2. Using the keypad, dial ##VIRGIN (that's #-#-8-4-7-4-4-6). Hit OK to select Service.
3. You are now in the programming menu. Select Edit and hit OK.
4. If any numbers appear on this screen, delete them by pressing the BACK key. Enter your 10-digit phone number. Then hit OK.
5. If any numbers appear on this screen, delete them by pressing the BACK key. Enter your 10-digit network ID (leave off any zeros at the beginning). Then hit Done.
6. The phone will turn off and spring back to life on its own.
That's it - you're done.

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