Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How do I train my phone to recognize my voice?

Voice Training helps your voice dialing and voice short cuts run more smoothly.

Select Menu -> Settings -> Setup/Others -> Voice Dial. Choose "Activate" to turn on voice dial, and then select a method of starting an activation method (Talk Key, Flip open, or Disable). Now choose Train Words. Select Yes then listen to the message and follow the voice prompts until you hear "Training Complete."

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How do I set up Voice Dialing for one of my contacts?

From the main screen press menu and go to Contacts. Select Voice Dial-> Record New. Choose the contact you would like to set up for voice Dialing and press OK. Listed to the command and be ready to record your command.

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How do I set speed dial for one of my contacts?

From the main screen, select Contacts -> Speed Dial. Select any empty slot and select Assign.

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