Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How do I charge my phone?

Your phone came with a charger when you bought it. Just plug the charger jack into the phone and plug it into a wall outlet. A battery icon in the upper right of the screen will light up to indicate that charging is in progress.

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How do I use a headset?

To use a headset, plug the device into the audio output jack on the side of the phone.

To adjust the volume of the earpiece, use the volume key on the side of your phone. Or, select Menu -> Settings -> Sounds -> Volume -> Earpiece.

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