Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How do I save a number and name?

To save a number, just enter the number from the main screen and press OK. You will be prompted to enter a name. Press OK again to save.

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How do I type in a name?

A group of letters appears next to each number on your phone's keypad. Find the number with the letter that you want to type. Then, push the number once to enter the first letter on the key, push the number twice to enter the second letter, or three times to enter the third.

Example: you would need to push number "2" three times to get a "c."

For more information on entering text, refer to the User Guide that came with your phone.

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How do I save a number in my Contact List as home, work, mobile, etc.

Find the contact in your Contact List, highlight it, and press OK. Then, select the phone number you wish to classify, press OK, and choose Edit Type.

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How many total contacts can I have in my Contact List?

Your phone can store up to 200 contacts.

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How do I set speed dial for one of my contacts?

First, find the contact in your Contact List, highlight it, and press OK. Select one of the contact's phone numbers and click OK again. Then select Speed Dialing and press OK.

Choose one of the numbers from the list and select Assign to assign it to your contact. You can now use 1-Touch Dialing for that phone number. Just press and hold that assigned one or two digit number instead of dialing the contact's whole phone number.

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