Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How do I train my phone to recognize my voice?

Voice Training helps your voice dialing and voice short cuts run more smoothly.

Select Menu -> Settings -> Call Options -> Voice Training. Read the message and select OK to continue. You can then train individual items. Follow the voice prompts until you hear "Training Complete."

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How do I set up Voice Dialing for one of my contacts?

Find the contact in your Contacts List, highlight one of the contact's phone numbers, and press OK. Select Add Voice Dial.

A voice prompt will tell you to "Say a name." Say the name twice and follow the prompts to complete set-up.

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How do I set speed dial for one of my contacts?

From the main screen, select Contacts -> Options -> Add Speed Dial. Select any empty slot and select Assign.

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