Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How do I program voicemail?

Press the "2 dot" button on your phone and hit OK. This will dial you directly into voicemail.
The voicemail system will ask you to select a pass code, record your name and a greeting, and set-up your preferences. That's it. Now you can let calls go to voicemail when you don't feel like answering them.

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How do I check voicemail?

From the main screen:

Press the "2 dot" button on your mobile phone. Select voicemail and press OK to dial into voicemail.
You'll be prompted to enter your pass code - enter it and you're in.

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How do I delete voicemail?

Just follow the prompts within the voicemail system to listen to your message, then press "7" to delete it.

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