Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How do I save a number and name?

To save a number:

Enter the number from the home screen and press the "3 dot" button to select "STO" to store.
Select to add a new entry or add the new phone number to an existing entry in your phonebook.
Next, select which phone number category you wish to put the number in.
To add a name, select Edit, enter a name, and press OK twice to save.

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How do I type in a name?

Push the number with the letter you want to enter. Push the number twice to enter the second letter, three times to enter the third.

Example: you would need to push number "2" three times to get a "c."

For more information on entering text, refer to the User Guide.

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How do I save a number in my Contact List as family, friends, work, etc.

To save a contact number to family, friends, work, etc.:

Select the contact in your Contact List and press OK.
Scroll down to the groups section and scroll left or right to select a group setting.
Then press OK to store (STO) the group setting.

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How do I set speed dial for one of my contacts?

Press the "3 dot" button to select Menu. Scroll through the items and press OK to select Contacts -> Speed Dial.

Highlight an open slot and press OK. Scroll through the groups to find the person you want to store in speed dial.

Select the contact and the phone number you want stored on speed dial.

When you want to use the speed dial, just press and hold the one or two digit number instead of dialing their whole phone number.

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