Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

Select a category General Information Online Shopping Reconditioned Phones 8500 8610 Cyclops Flasher V7 K10 Royale K7 Rave K9 Marbl Oystr Party Animal "Shorty" Slider Sonic Slider V5 Switch_Back Snapper Super Model Slice LG Aloha Super Slice Wild Card Flare Slash

Select a topic Program Your Phone Settings Address Book Tools Voicemail Text Messages Virgin Alerts Account Management Voice Services Navigation Accessories

How do I charge my phone?

Your phone came with a charger when you bought it. Insert the charger jack into the phone and plug the charger it into a wall outlet.

Your phone can be on or off when you charge it. You can receive calls while the phone is charging.

The red light on the charger will light up to indicate that charging is in progress.

Back to top

How do I use a headset?

To use a headset, plug the device into the audio output jack on the side of the phone.

To adjust the volume of the headset when your phone is closed, use the selection button on the side of the phone.

To adjust the volume of the headset when your phone is open, press the "3 dot" button to select Menu. Scroll through the items and press OK to select Settings -> Sounds -> Volume -> Voice Call.

Back to top