Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How do I train my phone to recognize my voice?

Voice Training helps your voice dialing and voice short cuts run more smoothly.

Select Menu -> Settings -> Voice Services -> Voice Training.

Highlight a training option: Train All, wake up, yes/no, Untrain All, etc. and press OK to select it.

Follow the voice prompts until you hear "Training Complete."

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How do I set up Voice Dialing for one of my contacts?

Find the contact in your Contact List, highlight one of the contact's phone numbers, and press OK. Select Add Voice Dial and press OK.

A voice prompt will tell you to "Say a name." Say the name and follow the prompts to complete set-up.

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How do I set speed dial for one of my contacts?

First find the contact in your address book by selecting Menu -> Contacts -> View All or Menu -> Contacts -> Find Name.

Highlight the contact you want and press OK. Then select Options and press OK.

Now choose Speed Dialing.

A number will be assigned to the contact you chose. Press OK to assign that number - then you can use 1-Touch Dialing. Just press and hold that one or two digit number instead of dialing their whole phone number.

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