Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How to program your phone (Super Model)

Click here for an interactive demo that will walk you through it.
1. Turn on your phone.
2. Using the keypad, enter six 1s - '111111'
3. Select Option, then select Programming.
4. You'll now be prompted for a security code. Using your keypad, enter 868666.
5. After a few seconds, the Service Options menu will appear. Scroll down and select Basic NAM1 Info.
6. Select Phone Number.
7. You are now on the NAM1 Phone Number screen. If any numbers appear on this screen, delete them by pressing clr. Enter the new 10-digit mobile phone number we gave you and press OK.
8. Press the clr key once to return to the Service Options menu and select Extra NAM1
9. Scroll down and select NMSID.
10. If any numbers appear on this screen, delete them by pressing the clr key. Then enter your phone's 12-digit network ID (leave off any extra zeros at the beginning).
11. When you are finished, press OK (this takes you back to the Extra NAM1 screen). Now press the red end key, The phone will turn off and come back to life on its own.

That's it - you're done!

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