Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

Select a category General Information Online Shopping Reconditioned Phones 8500 8610 Cyclops Flasher V7 K10 Royale K7 Rave K9 Marbl Oystr Party Animal "Shorty" Slider Sonic Slider V5 Switch_Back Snapper Super Model Slice LG Aloha Super Slice Wild Card Flare Slash

Select a topic Program Your Phone Settings Address Book Tools and Games Voicemail Text Messages Virgin Alerts Account Management Voice Services Navigation Accessories

How do I get my text messages?

When you get a new text message, an envelope icon appears on the screen. When this happens, press OK and select View (or Ignore, if you would rather read the message later).

Another way to find your text messages is by selecting Menu -> Messages -> Text Inbox. Scroll through the messages to find the one you want.

Back to top

How do I send a text message?

Select Menu -> Messages -> Send New. Select a phone number or email address from one of your contacts, or enter a new address in the Send To field. Then, type in your message and hit Send.

To enter numbers or symbols in the message, click on the ABC button (psst... If you can't find it, try looking right next to the Send button). To add Emoticons (smiley faces, etc.) or AutoText to a message, click Options -> Insert and then choose Emoticons or AutoText.

Back to top

How do I delete text messages?

Open the message and select Erase. Then, select Yes at the prompt.

To erase ALL of the messages in a folder, Select Menu -> Messages -> Erase Msgs. Choose the folder that you wish to clear and select Yes at the prompt.

Back to top

How do I turn off the beep that alerts me when I get a text message?

Select Menu -> Settings-> Msg Settings -> Message Alert and pick the kind of notification you want to use.

Back to top

How do I send a text message to an email address?

Select an email address from one of your contacts, or enter a new address in the Send To field. Then, type in your message and hit Send.

To enter numbers or symbols such as "@" in the message, click on the ABC button (psst... If you can't find it, try looking right next to the Send button).

Back to top