Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How do I save a number and name?

At the main screen select Contacts > Add New. Type in the new contact's name, and select OK. Then enter the phone number, and select OK > Done.

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How do I type in a name?

A group of letters appears next to each number on your phone's keypad. Find the number with the letter that you want to type. Then, push the number once to enter the first letter on the key, push the number twice to enter the second letter, or three times to enter the third.

(Here's an example: push the number ''2" three times to get a "c.")

For more information on entering text, refer to the User Guide that came with your phone.

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How do I save a number in my Contact List as home, work, mobile, etc.

At the main screen, scroll down to display a list of entries in your contact list. Scroll to the entry you wish to add to a phone number or text item. Select Details > Options > Add number or Add detail. You can now select from General, Mobile, Home, Work, Fax, E-mail, Web address, Street addr or Note. Just make your selection and select OK.

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How many total contacts can I have in my Contact List?

Your phone can store up to 250 contacts.

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How do I set speed dial for one of my contacts?

At the main screen, select Contacts > Speed Dials. Select any empty slot and select Assign. Then enter the number (including area code), and select OK; or select Search to retrieve a number from the contacts list. You can now enter a contact name for the number (if need be), and select OK. When you have completed your entry, select Yes to activate.

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