Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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How to program your phone (Slice)

Click here for an interactive demo that will walk you through it.
1. Turn on your phone and wait for it to power up.
2. Using the keypad, dial ##VIRGIN (that's #-#-8-4-7-4-4-6) and press the red power key.
3. Now you're on the Security Screen. Just enter the number 1 six times; that's 1 1 1 1 1 1.
4. Enter your new 10-digit Virgin Mobile phone number. Any numbers that are already on the screen will automatically be erased when you begin to enter your phone number.
5. Use the left soft key to select "Done".
6. Enter your 10-digit MSID or Network ID (you can leave off any extra zeros at the beginning). Any numbers that are already on the screen will automatically be erased when you begin to enter your MSID.
7. Select "Done" via the left soft key.
8. The phone will display a message saying that your programming is complete. The phone will turn off and back on by itself.

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