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Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.
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Why can’t I earn free minutes with Sugar Mama anymore?
Sugar Mama is going away for the time being. But you can still earn free minutes through Kickbacks and Studio VWhy is Sugar Mama going away?
It’s not because Virgin Mobile got sick of giving away free minutes, or because people were using it too much, or anything like that. It’s due to some operational issues which impacted our ability to effectively deliver and administer the program.Will you ever bring back Sugar Mama?
We’re working on new ways to help our customers out and promise to keep you posted.Will this affect the bonus minutes I’ve already earned?
No way. The minutes you’ve earned are yours to use.How else can I earn free minutes with Virgin Mobile?
You can still earn free minutes by referring friends to Virgin Mobile through Kickbacks or by creating your own ringtones, screensavers, and wallpapers in Studio V and putting them up for sale.I really relied on those free minutes each month. What should I do?
We hear you. That’s why we’re working on more ways to help. In the meantime, besides Kickbacks and Studio V, you might want to check out our new plans, including $49.99 Totally Unlimited Calling and the brand-new Texter’s Delight. Maybe one of these will be a better value for you than your current plan. To check out our new plans, click here.© Virgin Mobile USA, L.P. 2002 - . All Rights Reserved.
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