Virgin Mobile Help

Virgin Mobile Help: If you've just got a new cellular phone account with Virgin Mobile, or if you've got a new phone and you want to learn about features, downloading, text messaging, or how to set up your voice mail, we've got the information you need right here. Learn technical information, like how to browse the Web, how to top up your account, set up alerts, or learn about the newest ringtones, graphics, and exclusive content available from Virgin Mobile.

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What is Sugar Mama?

Want to earn some free minutes? Then dial-up Sugar Mama - the new service that lets you earn airtime in your spare time. Want a voice and a say? Sugar Mama connects you with brands that will listen... and value your opinion. In return, you'll get free airtime.

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Who is eligible to participate in Sugar Mama?

Sugar Mama is only open to Virgin Mobile customers whose accounts are active. But feel free to tell your friends about this great service. It's one more reason for them to join Virgin Mobile.

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How much can I earn from Sugar Mama?

The maximum number of minutes you can earn in a month varies, but will never be more than 75.

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Does it cost anything?

Nope, just your time.

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When will the airtime be added to my account?

The minutes will be posted within the hour of successfully completing your Sugar Mama activity.

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What personal information is collected?

We'll also ask for your phone number to make sure that we have your permission to send you text messages. We'll also ask you to tell us more about yourself - things like your age, gender, zip code. We will require this information to make sure that our content is relevant to you. To learn more about our Privacy Policy, click here.

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How much time do I have to put in to get the airtime?

It all depends on which Sugar Mama activity you're doing. For example, most online video spots are about 30 seconds long. After you watch one, we'll ask you to spend an additional 15-20 seconds to provide feedback about what you just saw. So all in all, you'll spend less than one minute of your time to get your free minute of airtime. Not bad, right?

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What information does Sugar Mama collect about me?

We'll ask for your phone number to make sure that we have your permission to send you messages. We'll also ask you to tell us a little about yourself - things like your age, gender, and zip code. We ask for this information to make sure that our content is relevant to you. To learn more about our Privacy Policy, click here.

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