Virgin Mobile has complete online tech support for its cellular phones: If you're looking for information about:

• How to text message
• How to pay as you go
• Downloading ringtones
• How to Program Your Phone
• Check your balance/minutes
• Just about anything else

Activating? Click here to check on an activation in progress.

Portability? Click here to find out the latest.

Email: Click here to contact us.

For everything else, give us a call at 1-888-322-1122
(or use *VM on your Virgin Mobile phone). Live Advisors are available to speak with you Monday–Friday from 6am–9pm Pacific Time and from 6am–8pm Pacific Time on Saturday and Sunday.

How To's

Virgin Mobile has online instructions to help you out. From the list of phones at right, click the cell phone you're using right now and you'll see animated instructions on how to use the major features on your mobile phone.

More top questions How can I pay for my service? How do I keep my service active? How do I add money? Why would my account be deactivated? What calling plans do you have? When do I need to select my plan?

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