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Second to none, 2 years in a row, Highest in Customer SatisfactionVirgin Mobile was ranked "Highest in Customer Satisfaction With Wireless Prepaid Service, Two Years in a Row" by J.D. Power and Associates. Virgin Mobile received the highest numerical score among wireless carriers in the proprietary J.D. Power and Associates 2006-2007 Wireless Prepaid Customer Satisfaction StudiesSM. 2007 study based on 10,500 total responses measuring 5 providers and measures opinions of consumers with their prepaid wireless service. Proprietary study results are based on experiences and perceptions of consumers surveyed in January and March 2007. Your experiences may vary. Visit jdpower.com. PC Magazine Readers’ Choice for Best Prepaid Cell Phone Services 2006, 2007For two years in a row, the readers of PC Magazine have agreed that Virgin Mobile offers the “Best Prepaid Cell Phone Services”. That’s based on our performance in terms of call coverage and call quality, as well as the quality of our phones. "Virgin Mobile tops the rankings" in customer experience for wireless carriers in 2007.This independent market research company surveyed nearly 5,000 consumers and asked them to rate the usefulness, usability, and enjoyability of their wireless providers. Virgin Mobile earned the highest score from survey respondents across all categories. According to the report, "Virgin Mobile's [customer experience] performance stands out in the industry, far ahead of the other wireless carriers." |
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